Phone Etiquette for Healthcare Staff: Ensure a Positive Patient Experience
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Phone Etiquette for Healthcare Staff: Ensure a Positive Patient Experience

3/13/2018
When: Tuesday, March 13, 2018
1PM - 2PM
Where: United States

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Join us to gain valuable techniques to deliver friendly and personable experiences when handling patient calls, and receive de-escalation strategies to handle difficult and frustrated callers. Ensure your patients come away with a positive impression of you and your healthcare organization.

 

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2109 Stella Court

Columbus, OH 43215

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TF | 888.884.3101

P | 614.884.3101

F | 614.884.3108

info@ohiochc.org
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