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Marketplace Open Enrollment is November 1 - December 15, 2019

Ohioans looking to enroll in or change their plan through the Health Insurance Marketplace (Marketplace) for coverage in 2020 should act fast as the enrollment period is only 45 days. Ohioans exploring affordable health insurance options can receive free assistance by making an appointment with a local assister at Health Centers across Ohio. 

After open enrollment closes on December 15, accessing health insurance in the Marketplace is limited until the next open enrollment period or to those who experience a qualifying life event like job loss, change in household composition, etc. Please note, Medicaid enrollment is available year-round; Ohioans with annual incomes at or below 138 percent of the federal poverty level ($17,236 for an individual) can apply for coverage through Medicaid at any time during the year. 

The Ohio Department of Insurance website lists plans available in Ohio.


Enhanced Technical Help Desk for Qualified Entities

The Ohio Benefits Project Team now provides Qualified Entities with a new and enhanced help desk experience to address technical or access issues regarding the Ohio Benefits Presumptive Eligibility (PE) Portal. Features of this new technical help desk will include dedicated hours of service 6 days each week, and the ability to speak with a help desk agent over the phone.


As part of this new process, Qualified Entities must complete and send this technical template to when reporting an incident. Or QEs can call (866) 846 4528 Monday – Friday, 7 a.m. – 7 p.m. and Saturday, 9 a.m. – 5 p.m. with the same information.


All policy-related questions, should continue to be submitted to the Ohio Department of Medicaid using Please also include a completed policy template.



Information updated October 30, 2019.


Do you have questions?

Contact the CMS at or Teresa Rios-Bishop at