2016 Fall Conference Agenda
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Monday September 26, 2016

   
9:00 a.m. - 5:00 p.m.

REGISTRATION + INFORMATION DESK OPEN

   
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2:00 p.m. - 5:00 p.m.

Board Meeting

   
 

OACHC will hold the next Meeting of the Board at the location of the 2016 Fall Conference, the Sheraton Columbus at Capitol Square. Please RSVP to Lauren at the Ohio Association of Community Health Centers at 614-884-3101 if you plan on attending.

   
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Tuesday September 27, 2016

   
7:30 a.m. - 5:00 p.m.

Registration + Information Desk Open

   
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8:00 a.m. - 9:00 a.m.

Breakfast & Exhibits

   
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9:00 a.m. - 10:15 a.m.

Opening Keynote

   
 

K1: The Improvisation Edge: Communication, Collaboration and Improv!

   
 

Speaker: Karen Hough

 

How we communicate and engage can affect great projects and relationships! There are specific ways to elevate your understanding and mastery of communication tools that will take your business and relationships to the next level – fast! Join Karen Hough, Founder & CEO of ImprovEdge, Silver Stevie International award winner for ‘Most Innovative Company of the Year’ and the Amazon #1 bestselling author, for a high-energy, interactive keynote on four improv secrets that can radically improve collaboration, communication and your ability to manage change. Improvisers think on their feet and manage extremely well in risky situations. The surprise is that the little-known techniques of improvisers can create incredible performance for your team and your organization. Using humor, exercises, and case studies, such as the work with Coca-Cola Enterprises, Ms. Hough will teach immediately useable skills to improve how others perceive you, improve communication and build better relationships. And good relationships are everything in business!

   
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10:15 a.m. - 10:45 a.m.

Break with Exhibitors

   
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10:45 a.m. - 12:15 p.m.

Breakout Sessions

   
 

T1: 340B Compliance and Practice Pearls

   
 

Speakers: Jenny Clark PharmD; Nicole Crase PharmD; Janell Claudy, PRh

 

HRSA’s three Ohio 340B Peer to Peer Program leading practice sites will share successes and challenges of maintaining program integrity within the 340B drug operations environment.  The session will focus on eligibility, avoiding diversion, and duplicate discount prevention within the environments of clinic administered medications, contract pharmacy arrangements, and in-house pharmacy operations.  

 

Track: Finance

   
 
   
 

T2: Strategic Approach to Implementing PCMH 2014

   
 

Speaker: Donna Hedrick

 

This session will provide you with steps and tools to implement a patient centered approach to care and meet NCQA 2014 criteria.  Learn about recent updates to 2014 PCMH Recognition and important deadlines for submission. Grasp the utilization of the PCMH standards to build a patient centered approach to care, with the goal to change current culture as well as meet the criteria for NCQA-PCMH recognition.
 

Track: Clinical, Quality Improvement

   
       
 

T3: Best Practices to Operationalize OPCWI

   
 

Speakers: Joelle Cunningham, Dreama Vineyard, Ann Schiele, Janet Schneider, and Sherry Shamblin

 

Best practices on how to operationalize OPCWI with student Orientation, student compliance, time management with student teaching and recruiting and retaining health practitioners in an FQHC.

 

Track: Workforce


 
       
 

T4: Medicaid-Moving Forward

   
 

Speakers: Amanda Bryant; Angela Hartman

 

Join the Ohio Medicaid team for an update on Ohio’s Disability Determination Redesign such as simplifying the application process, new Medicaid programs, income and resource changes, and other program initiatives.  The session will also provide plenty of time for questions and answers for Medicaid hot topics.

 

 Track: O&E

   
       
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12:15 p.m. - 1:45 p.m.

Lunch with Exhibitors

   
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1:45 p.m. - 3:00 p.m.

Breakout Sessions

   
 

T5: CFO Roundtable

   
 

Speaker: Catherine Gilpin

 

This roundtable discussion is an opportunity for Health Center CFOs and finance participates to get together to discuss financial issues related to the Community Health Center industry. This facilitated discussion will be driven by YOU, identifying your needs and what you would like to discuss. Come ready to chat about questions, issues and concerns you are experiencing during your day-to-day responsibilities. 

Track: Finance

   
       
 

T6: Behavioral Health Reform in Ohio and Suicide Prevention

   
 

Speaker: Mark Hurst

 

Ohio’s Behavioral Health System is undergoing rapid change in terms of both service provision and reimbursement strategies.  The primary care workforce has always provided the majority of mental health treatment in the United States, and this is likely to persist.  This session will focus on specific areas of importance for primary care practitioners, including the opioid epidemic, suicide prevention, and the role of life trauma experiences in the genesis of both behavioral health disorders and other medical problems.

 

Track: Clinical

   
       
 

T7: Clinical Workforce recruitment and Retention

   
 

Speaker: Edmund B. Ura

 

The challenges in recruitment and retention of clinical professionals are well known, and the increasingly competitive market requires health centers to become ever more creative.   In desperate efforts to bring new providers in the door, health centers frequently upset their current providers, leading to dissatisfaction and turnover.  Efforts to recruit potential new providers are often hampered by the lack of engagement candidates see when meeting with their future colleagues.  This program is designed to show the need for balance in recruitment and retention, and how efforts to build a stronger organization may yield much larger returns than attempting recruiting gimmicks.  The program draws on the experiences of a number of health centers, and the contributions of dozens of providers. Specific topics will include: Improving internal perception & communication of the compensation plan; determinants of provider work satisfaction; making current providers "recruiters."

 

Track: Workforce

   
       

t8: Outreach Strategies & Public relations

   
 

Speaker: Chris Keck, Kenisha Sanders, Sam Willer, Enroll America

 

For success in OE4, assisters will deploy every outreach strategy; this session adds more tools to the toolbox! Join the Enroll America team for a focus on fresh outreach approaches including how-to engage both the public and the media.

Track: O&E

   
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3:00 p.m. - 3:30 p.m.

Break with Exhibitors

   
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3:30 p.m. - 5:00 p.m.

Breakout Sessions

   
 

T9: Medicare 224-14 Cost Report Overview

   
 

Speakers: Glenn Grigsby; Mike Schnake

 

This session will overview the new Medicare FQHC cost report form (form CMS-224-14) required as a result of implementation of the Medicare FQHC Prospective Payment System (PPS).  This new Medicare FQHC cost report will presumably take on increased importance as the data collection tool potentially used by CMS to calculate updates to future Medicare FQHC PPS base rates.”

 

Track: Finance

   
       
 

T10: Harnessing the Power of Comprehensive Adolescent Well Visits

   
 

Speaker: Kaley Langenderfer

 

Adolescence and young adulthood is a time of ongoing brain development coupled with a tremendous pace in physical and social changes.  The pace and complexity of these changes are second only to the changes in infancy.  The medical community recognizes the importance of regular well visits as an opportunity to monitor adolescents’ medical, emotional and developmental well-being while also implementing recommended preventive care.  The challenge often becomes how to get adolescents into the clinic and how to provide the quality of care we strive for, while balancing the realities of primary care practice.

Track: Clinical, Quality Improvement

   
       
 

T11: Meeting Staffing needs to Support Health Center Growth

   
 

Speaker: Edmund B. Ura

 

Growth in patient population strains a CHC staff; more patient volume does not just mean more staff. Growth creates complexity, requiring a more highly evolved, highly trained management and staff. It requires an organization structure and staffing plan that works both today and tomorrow. Simply adding more volume of operational staff without evolving the management and administration infrastructure can create a house of cards  that collapses under its own weight. We'll trace the optimal evolution of a growing organization's structure and staffing, showing changing organization charts that support growth. We'll see how effective organizations design and change roles to meet organizational need, and how structured planning and investment in the right jobs and the right people makes growth easier to sustain. You'll know how to assess your own structure, how jobs evolve, why succession planning is critical, how complexity impacts entry level jobs & how communication improves patient care.

 

Track: Workforce

   
       
 

T12: Oe4 Strategy session

   
 

Facilitator: Teresa Rios-Bishop

 

Ohio’s health center assisters collectively will share strategies for outreach, enrollment and follow up in preparation for the fourth Marketplace open enrollment period.

Track: O&E

   
       
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5:00 p.m. - 7:00 p.m. 

Welcome Reception 

   
 

Sponsored by:

This networking reception will bring together all of the conference attendees from community health centers around the state.  There will be ample time to chat with exhibitors and learn about their many products and services that can benefit your CHC.  Enjoy hors d’oeuvres and complimentary drinks and mix and mingle with your colleagues and friends.

   
       
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Wednesday September 28, 2016 

   
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7:30 a.m. - 8:45 a.m. 

 clinical leadership Forum

   
 

Facilitators: Dr. Ted Wymyslo, Ashley Ballard

 

Track: Clinical, Quality Improvement

   
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8:00 a.m. - 12:00 p.m. 

 Registration + Information Desk Open

   
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8:00 a.m. - 8:30 a.m. 

Breakfast + Check-out

   
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9:00 a.m. - 10:15 a.m.  

Breakout Sessions 

   
 

W1: Grant Applications - Best Practices

   
 

Speaker: Catherine Gilpin

 

In this session, we will address some of the key financial elements in the grant application process. We will also address several best practices and make a number of recommendations for how to avoid common mistakes in the process. This is not a formal how-to regarding completing the grant application. The goal is help attendees improve the process in place and take insights learned in this training and integrate the concepts into the budgeting process. We will address PIN 2013-01 Health Center Budgeting and Accounting Requirements as well as an overview of the procurement and allowable cost concepts from the Uniform Grants Guidance. 

Track: Finance

   
       
 

W2: Building a Quality Improvement Team to Drive Performance

   
 

Speakers: Marianella Napolitano RN, MBA; Erick Kauffman MD

 

As we make the switch from fee for service to value based payment Quality becomes increasingly important. Quality is central in improving safety and efficiency in delivering a great patient experience. In this session, you will learn the role of the Quality Improvement team and the processes the team uses to innovate and improve care.

Track: Clinical, Quality Improvement

   
       
 

W3: Improve Your Health. Improve Your Life; A Proactive And Positive Approach To Employee Wellness Through Nutritional Lifestyle Change

   
 

Speaker: William Mechling

 

This session will provide insight into how today’s nutritional practices are impacting society on both an individual and employer level.  We will discuss historic approaches to combat diabetes and how modern approaches are changing.  Learn how to motivate and implement small changes that can lead to big results. Improve Your Health. Improve Your Life”-A proactive and positive approach to employee wellness through nutritional lifestyle change

 

Track: Workforce

   
       
 

W4: Put Your O&E Knowledge to the Test

   
 

Speaker: Teresa Rios-Bishop

 

What impacts a consumer’s OOP costs when enrolling in a QHP? Does your consumer qualify for Medicaid, Marketplace or maybe Medicare? Join us for a session that tests your knowledge of O&E concepts and how best to share this information with consumers.


Track: O&E

   
       
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9:15 a.m. - 11:15 a.m.

allscripts user group meeting - governor's ballroom

   
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10:15 a.m. - 10:45 a.m. 

Break With Exhibitors 

   
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10:45 a.m. - 12:15 p.m. 

Breakout Sessions 

   
 

W5: Patient Pay: Using Technology to Save Costs and Maximize Recovery/Shaping The Sustainable CHC of Tomorrow

 
 

Speaker: Tom M. Jensen

 

Sustainable FQHCs are taking on a different role in the community – one that competes for more mainstream primary care patients, delivers more comprehensive services, and focuses on increased visibility. Imagine coming into your office tomorrow and never having to work a self-pay account again! This session will take you step by step through a process many community health center business offices have turned to in the past three years. Outsource with confidence. Your business office has a plan for maximizing recovery of insurance accounts, why would you not have a plan for the patient’s portion of the bill. By a plan I am not talking about a letter series and a bad debt write-off. I am talking about an infrastructure which will assure you at the end of the billing cycle that your office has done everything possible to collect the patient balances while maintaining and increasing your customer service efforts. This plan has been implemented over 50 times nationwide without a single failure. Designed for community health with community health goals in mind, this process will reduce your overhead by 40% and increase your recovery by 30% overnight.

 

Track: Finance

   
       
 

W6: Innovative Approaches to Combat Infant Mortality

   
 

Speakers: Panel

 

This session will provide an overview directly from HRSA on the current state of Women’s Health and Infant Mortality, ACA provisions and other opportunities for improvement.  We will move into our featured panel of community health centers from around the state, focusing on innovative approaches they using to combat infant mortality in Ohio.  Topics of focus will include, long acting reversible contraceptives [LARC’s], Centering Pregnancy programs, Centering Parenting programs, tobacco cessation and other ways that Ohio’s health centers have been working to improve infant vitality.  There will also be an update on State Legislation House Bill 294 and time for your questions. 

 

Track: Clinical, Quality Improvement

   
       
 

w7: Still Don't Panic! The "New" Final DOL Minimum Salary Regulations

   
 

Speaker: Scott Warrick

 

What do the FINAL WAGE AND HOUR Regulations actually say?  What do you have to do to BY DECEMBER 1ST get ready for these new regulations?  Who and what will you need to re-train your people in?   What positions fall under these new regulations and which ones do not?  What is a “Salaried Non-Exempt Agreement” and how can it save you thousands of dollars in labor costs?  How will these FINAL Regulations affect your BUDGET & PRODUCTION in 2017?  When will the Minimum Salary rate increase AGAIN? 

Track: Workforce

   
       

W8: Assisting Consumers in the Plan Selection Process

   
 

Speaker: Dave Chandrasekaran

 

With so many Marketplace plans to choose from, assisting Ohioans through the options can be challenging. Join this nationally-acclaimed presenter as he provides training and analysis on Ohio’s Marketplace Qualified Health Plans. Learn innovative strategies for assisting consumers in the plan comparison and selection process. Leave this training with an analysis of Ohio’s 2017 plan information and guides for the next Open Enrollment period.


Track: O&E

   
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12:15 p.m. - 2:00 p.m. 

Closing Keynote + Lunch

   
 

STATE & FEDERAL POLICY UPDATE WITH A FUN TWIST (CLOSING KEYNOTE)

   
 

Speaker: Stephanie Wiersma, Stephen Buehrer, Nichole Reiss, Kelly Carey, Julie DiRossi-King, Teresa Rios-Bishop

 

Join us in closing out our 2016 Fall Conference like never before and hear firsthand from the experts as we look at state and federal policies impacting Ohio’s Community Health Centers. We will explore the transforming Medicaid landscape, delve into critical policies impacting Health Centers, and hear advocacy strategies to ensure we are strong and united to face the opportunities and challenges ahead. 

   
       
 

View Speaker Bios Here


Presenter: Scott Warrick

What is the #1 reason MOST LEADERS FAIL? What is ‘EMOTIONAL INTELLIGENCE’ and why is it so critical to a leader’s success? How do ‘EMOTIONAL CHILDREN’ DESTROY your TRUST, TEAM, and get you a UNION? Why are most supervisors ‘ENABLERS’?   How do Emotionally Intelligent supervisors foster HIGH MOTIVATION, HIGH MORALE and HIGH PRODUCTION in your employees?  What is the difference between the successful leaders in Jim Collins book, “GOOD TO GREAT” and less successful leaders?  What is the NUMBER ONE employee ‘DE-MOTIVATOR’?  How should all of your people be trained to COMMUNICATE in order to build TRUST and TEAM?  What is HONEST RESPECTFUL COMMUNICATION and how do you use it?  What are EPR Skills and why are they VITAL to resolving conflict?

 

Track: Administration, Board, Workforce

Presenter: Scott Warrick

What is the #1 reason MOST LEADERS FAIL? What is ‘EMOTIONAL INTELLIGENCE’ and why is it so critical to a leader’s success? How do ‘EMOTIONAL CHILDREN’ DESTROY your TRUST, TEAM, and get you a UNION? Why are most supervisors ‘ENABLERS’?   How do Emotionally Intelligent supervisors foster HIGH MOTIVATION, HIGH MORALE and HIGH PRODUCTION in your employees?  What is the difference between the successful leaders in Jim Collins book, “GOOD TO GREAT” and less successful leaders?  What is the NUMBER ONE employee ‘DE-MOTIVATOR’?  How should all of your people be trained to COMMUNICATE in order to build TRUST and TEAM?  What is HONEST RESPECTFUL COMMUNICATION and how do you use it?  What are EPR Skills and why are they VITAL to resolving conflict?

 

Track: Administration, Board, Workforce

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